Terms of Service
Last updated: August 29, 2025
These Terms of Service ("Terms") govern your use of the Crisp Barricade website and educational services. By accessing or using our services, you agree to be bound by these Terms. Please read them carefully.
1. Acceptance of Terms
By accessing, browsing, or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you must not use our services.
These Terms apply to all visitors, users, students, and others who access or use our services ("Users" or "you").
2. Description of Services
Crisp Barricade provides online interior design education through:
- Comprehensive course curricula and learning materials
- Interactive online learning platforms
- Instructor guidance and support
- Assessment and certification programs
- Career development resources
- Student community and networking opportunities
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice.
3. Eligibility and Registration
3.1 Age Requirements
You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this age requirement.
3.2 Account Registration
To access certain services, you must create an account by providing accurate, complete, and current information. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Promptly notifying us of any unauthorized use
- Ensuring your contact information remains current
3.3 Account Verification
We may require verification of your identity or qualifications before providing access to certain services or certifications.
4. Course Enrollment and Payment
4.1 Enrollment Process
Course enrollment requires:
- Completion of registration process
- Payment of applicable fees
- Acceptance of specific course terms
- Meeting any prerequisites
4.2 Pricing and Payment
Course prices are displayed on our website and may change without notice. Payment terms include:
- Full payment due at enrollment unless payment plan arranged
- All fees are non-refundable except as specified in our refund policy
- Additional charges may apply for expedited services
- Prices include applicable taxes where required
4.3 Refund Policy
Refund eligibility:
- Full Refund: Within 14 days of enrollment if less than 10% of course completed
- Partial Refund: Pro-rated refund within 30 days if less than 25% completed
- No Refund: After 30 days or if more than 25% of course completed
- Medical/Emergency: Special consideration on case-by-case basis
5. User Conduct and Responsibilities
5.1 Acceptable Use
You agree to use our services only for lawful purposes and in accordance with these Terms. You must not:
- Violate any applicable laws or regulations
- Infringe upon intellectual property rights
- Share account credentials with others
- Attempt to gain unauthorized access to our systems
- Distribute malware or harmful code
- Engage in harassment, discrimination, or abusive behavior
- Use our services for commercial purposes without permission
5.2 Academic Integrity
All students must maintain academic integrity by:
- Completing assignments independently unless collaboration is permitted
- Properly attributing sources and references
- Not sharing answers or solutions with other students
- Not plagiarizing content from any source
- Following all assessment guidelines and rules
5.3 Community Guidelines
When participating in forums, discussions, or other community features:
- Be respectful and professional in all interactions
- Stay on topic and contribute constructively
- Respect privacy and confidentiality
- Report inappropriate behavior to instructors or administrators
6. Intellectual Property Rights
6.1 Our Content
All content provided through our services, including but not limited to:
- Course materials, videos, and lectures
- Website design, graphics, and logos
- Software and learning management systems
- Assessment tools and methodologies
Are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without express written permission.
6.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our educational content solely for your personal educational purposes during your enrollment period.
6.3 User-Generated Content
By submitting content to our services (assignments, discussions, feedback), you grant us a worldwide, royalty-free license to use, modify, and display such content for educational and promotional purposes.
7. Certifications and Credentials
7.1 Certification Requirements
To receive certification, students must:
- Complete all required coursework and assessments
- Achieve minimum passing grades
- Comply with all academic integrity requirements
- Meet attendance and participation requirements
- Pay all applicable fees
7.2 Certification Validity
Our certifications:
- Are issued by Crisp Barricade as an educational provider
- May not constitute professional licensing or accreditation
- Should be verified independently by employers or other institutions
- May have expiration dates or continuing education requirements
7.3 Revocation
We reserve the right to revoke certifications if:
- Academic dishonesty is discovered
- False information was provided during enrollment
- Certification requirements were not properly met
8. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
9. Disclaimers and Limitations
9.1 Educational Outcomes
While we strive to provide high-quality education, we cannot guarantee:
- Specific learning outcomes or skill acquisition
- Job placement or career advancement
- Compatibility with all devices or browsers
- Uninterrupted access to services
9.2 Third-Party Content
Our services may include links to third-party websites or content. We are not responsible for:
- The accuracy or reliability of third-party content
- Privacy practices of external websites
- Availability of third-party services
9.3 Technical Issues
We are not liable for technical problems including:
- Internet connectivity issues
- Software compatibility problems
- Data loss due to technical failures
- Temporary service interruptions
10. Limitation of Liability
To the maximum extent permitted by law:
- Our total liability shall not exceed the amount you paid for services
- We shall not be liable for indirect, incidental, or consequential damages
- We disclaim warranties of merchantability or fitness for a particular purpose
- Some jurisdictions may not allow these limitations
11. Termination
11.1 Termination by You
You may terminate your account at any time by contacting us. Termination does not relieve you of payment obligations or refund eligibility limitations.
11.2 Termination by Us
We may terminate or suspend your access immediately for:
- Violation of these Terms
- Fraudulent or illegal activity
- Non-payment of fees
- Abuse of services or other users
11.3 Effect of Termination
Upon termination:
- Your access to services will cease
- Outstanding obligations remain in effect
- Certain provisions of these Terms survive termination
12. Dispute Resolution
12.1 Governing Law
These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.
12.2 Jurisdiction
Any disputes arising from these Terms or our services shall be resolved in the courts of England and Wales.
12.3 Alternative Dispute Resolution
Before initiating formal legal proceedings, we encourage you to contact us directly to resolve disputes. We may also offer mediation or arbitration options.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes by:
- Posting updated Terms on our website
- Sending email notifications to registered users
- Providing notice through our learning platform
Your continued use of our services after changes take effect constitutes acceptance of the new Terms.
14. General Provisions
14.1 Entire Agreement
These Terms, together with our Privacy Policy and Course-specific terms, constitute the entire agreement between you and Crisp Barricade.
14.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
14.3 Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.
14.4 Assignment
You may not assign your rights or obligations under these Terms without our written consent. We may assign our rights and obligations without restriction.
15. Contact Information
If you have questions about these Terms of Service, please contact us:
Legal Department
Crisp Barricade
12 Martin Hill
Port Florence M20 1BT
United Kingdom
Email: [email protected]
Phone: (02031) 596700